CareIQ
Platform Overview · 2026
Run your entire care business —
with confidence, compliance, and less admin
All-in-one platform for NDIS, disability, and aged care providers.
Rostering, clinical care, payroll, billing, reporting, and GP-ready health reports — one login, zero spreadsheets.
🇦🇺 Built for Australia
SCHADS Compliant
NDIS Ready
GP-Shareable Reports
2 Months Free
No Lock-in
One of our clients was spending over 16 hours per month manually tracking participant spending —
chasing receipts on WhatsApp, building spreadsheets, writing Word reports for families.
With CareIQ, support workers log expenses directly in the app, the ledger updates in real time,
and a professional report is generated in one click.
Now takes under 20 minutes per client, per month.
🗓
Workforce & Rostering
- Shift scheduling & calendar
- Open shift marketplace
- GPS clock-in/out with geofence
- Shift swaps & availability
- Break tracking & compliance
- Travel & mileage logging
- Digital ID cards (QR)
📋
Clinical & Care
- Structured shift notes (templates)
- Handover dashboard
- Medication records (MAR)
- Incident reporting
- Care plans & goal tracking
- Vital signs with clinical alerts
- Works offline — auto syncs
💰
Payroll & NDIS Billing
- SCHADS auto-calculation
- Penalty rates by day/time
- Timesheet generation & approval
- NDIS invoicing
- PRODA bulk CSV export
- Client funds ledger
- Xero integration
📊
Reporting & Compliance
- NDIS budget tracking
- Fatigue risk dashboard
- Staff utilisation reports
- Qualification tracking
- Onboarding checklists
- Full audit trail
- Financial summaries
👨👩👧
Family Portal
- No login needed (secure token link)
- Live timeline & shift updates
- Medication records view
- Vital signs history
- Two-way messaging with staff
🏥
Health Module Enterprise
- Nurse-led screening workflows
- Australian guideline-based rules
- Real-time clinical alerts
- Nurse sign-off required
- GP-shareable reports (7-day link)
- Vaccination records & tracking
What makes CareIQ different
🏥
GP-Ready Health Reports — clinician-governed, not AI-classified. The only care platform with this capability.
💰
Full SCHADS Engine — automatic penalty rate calculation. Not a workaround. Built from the award.
🔗
Everything Connected — shifts flow to billing, billing to payroll, notes to reports. One system, no re-entry.
📴
Offline PWA — staff submit notes and vitals without signal. Auto-syncs when back online.
👨👩👧
Family Portal — families see the timeline, meds, and vitals in real time. No login required.
🤖
CareIQ Assistant — assistive, not autonomous. All outputs reviewed and signed off by staff.
Clinically Governed Health Reporting
Clinical classifications use deterministic Australian guideline-based rules — not AI. Reports are structured, signed, and designed for safe GP handover.
Australian Guideline RulesNHMRC, RACGP, Heart Foundation & Diabetes Australia thresholds applied deterministically
Real-Time Clinical AlertsOn-screen alerts for BP, glucose, cholesterol & heart rate anomalies during data entry
Nurse Sign-Off RequiredReports cannot be shared until reviewed and signed off by a qualified nurse
Secure GP Share Link7-day expiring link with full access tracking — no GP login required
ATAGI-Safe Vaccination RecordsSafe language throughout — "recorded next due date has passed; verify via AIR"
Full Audit TrailRules engine version, AI model version, reviewer & timestamp stored per report
🚫Does not replace clinician judgement — all outputs require staff review
🔒Does not access external internet sources — operates within your organisation only
⚙️Operates within predefined organisational rules and clinical parameters
✏️All generated outputs are reviewable and editable before saving or sharing
📋Full audit trail for every generated output — user, timestamp, model version
🇦🇺Designed to align with Australian NDIS, NHMRC, and healthcare standards
| Plan |
Price (AUD/mo) |
Staff |
Key Inclusions |
| Starter |
$99 |
Up to 10 |
Rostering, clinical notes, basic NDIS billing, family portal |
| Professional |
$249 |
Unlimited |
Full platform — SCHADS, Xero, reporting, CareIQ Assistant, offline PWA |
| Enterprise |
$399+ |
Unlimited + multi-site |
Health Module, GP-ready reports, dedicated support, API access |
All plans include a 2-month free trial · No lock-in · No credit card required
🏠
SIL / Group Home Providers
🧑⚕️
Community Disability Support